LEGAL

Complaints

If something has gone wrong, we want to know first.

In the first instance

Email info@avermont.co.za with the matter reference and a short description. We acknowledge within one business day and respond substantively within ten.

External recourse

FAIS Ombud (financial advice complaints): faisombud.co.za
Pension Funds Adjudicator (retirement-fund complaints): pfa.org.za
FSCA (Financial Sector Conduct Authority): fsca.co.za
Information Regulator (POPIA / PAIA complaints): inforegulator.org.za